Salesforce is the most widely used CRM software in the world. It is accessible via the cloud platform and available on any device. Thanks to this and the extensive set of features for entire sales, marketing and customer relationship life cycle, there is increased demand for Salesforce Developer and Salesforce Administration professionals.
Organizations were in need of a cloud CRM to deal with all
sorts of customer concerns varying from marketing and sales to customer service
- to streamline the enterprise and help in saving valuable resources and time.
Salesforce was founded in 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez - with a vision to reinvent the Cloud CRM model and now, Salesforce defines the new era of cloud computing.
Below is an image which shows the power of Salesforce in today’s tech-savvy world. From tech giants like Google and Facebook to your nearby call center, all of them use Salesforce services and products to solve their problems.
Salesforce started as Software as a Service (SaaS) CRM company. Salesforce now provides various software solutions and a platform for users and developers to develop and distribute custom software. Salesforce.com is based on multi-tenant architecture. This means that multiple customers share common technology and all run on the latest release. You don’t have to worry about the application or infrastructure upgrades – they happen automatically. This helps your organization focus on innovation rather than managing technology.
In the past, you may have learnt different technologies and later found out that you can’t do much using it yourself or in the industry. Salesforce isn’t like other technologies which are difficult to learn and even more difficult to get experienced in. Salesforce is a skill that you can learn whenever you want, wherever you want and get recognized across the world. It is a skill that thousands of companies use to make their business successful.
As seen in the above image, learning Salesforce is advantageous and can provide a boost to your career. If you are a professional looking for a technology or career change, then you should definitely consider Salesforce for the following reasons: